TecTecTec / Here to help
Privacy policy.
Information about the TecTecTec US website operated by KERTEC LLC and our companion apps.
You’re browsing our new store preview. Purchases here are tests only: no real payment or physical shipment. For an existing purchase, our US support team can help.
Website notice updated October 15, 2026. The app-specific policies are set out separately below.
The US website.
This notice covers the information provided to the new US storefront, product registration and support services. The website is in preview: checkout payments and fulfillment are tests. Support requests and registrations submitted through enabled forms are real records.
Information we handle
- Cart and checkout details, including products, quantities, contact and delivery information, order references and payment status.
- Support messages: name, email, message and any optional phone, order details or attachments you provide through our support services.
- Product registration: name, email, country of purchase, model, retailer and receipt or order number, plus optional purchase date.
- Technical information used to deliver and protect the services, including IP addresses and request logs. For new online registrations, abuse checks use keyed fingerprints of the IP and email, rather than storing the raw IP in those registration records.
- Historical order, customer and review information migrated from our previous store where needed to continue the service, and historical product registrations from our previous registration service. Those historical records may also include contact details, feedback, subscription preferences and technical information.
Why we use it
We use this information to operate checkout and customer services, maintain product registrations, handle warranty and account requests, prevent misuse, and keep records needed for our business and applicable obligations. Product registration does not subscribe you to marketing emails. Private support or registration details are not submitted for public posting.
Service providers
The website uses Vercel for hosting, Supabase for database storage, Stripe for checkout and osTicket for support. Payment card entry takes place in Stripe Checkout; our website does not store full card numbers. The prepared fulfillment connection is Fulfillrite. Real dispatch is currently disabled; when real orders open, delivery details will be supplied to the fulfillment and shipping providers needed to deliver those orders.
These providers process information needed for their services. Processing may take place outside your state or country. We may also disclose information when required by law or to protect the service and address fraud or abuse.
Browser storage
The cart and checkout attempt are stored in your browser’s local storage. A private receipt-access cookie lasts up to 24 hours. Clearing browser storage can remove your saved cart or receipt access. Optional Google Analytics and Google Ads measurement requires your permission, with separate choices available from “Manage cookies” in the footer. The preview website sends no Analytics or Ads events to Google. See our cookies and privacy notice. Other websites and app stores reached through links have their own policies.
Product videos load a YouTube player only when you select play. Video preview images are served by this website. Playing a video connects your browser to YouTube, whose privacy policy applies to that service.
Retention and security
We retain service records as needed to handle purchases, support, warranties, disputes and applicable obligations. You may contact us about access, correction or deletion. Some records may need to be retained for those purposes. We restrict access to private registration and support data and use encrypted connections, but no online service can guarantee absolute security.
Children
This website is not directed at children under 13. If you believe a child has supplied personal information to us, contact us so we can investigate and address it.
TecTecTec Golf GPS app
About this app
KERTEC LLC (KERTEC EURL) built the TecTecTec Golf GPS (com.igolf.tectectec) app as a Commercial app. This SERVICE is provided by KERTEC LLC (KERTEC EURL) and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service. If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy. The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at TecTecTec Golf GPS unless otherwise defined in this Privacy Policy.
Location Permissions
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to location data . The information is only used to display distances and is not retained . TecTecTec Golf GPS (com.igolf.tectectec) app requires location data access in the background and sending audible data based on user location to a speaker in the background in order to support a BT/BLE speaker that requires the app to function. It is a golf specific speaker that uses the app for distance readouts while on a golf course. Golf lasts several hours and the phone will go to sleep or the user may change to take a phone call or answer a text message while still requiring the app to provide accurate location information.
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons: To facilitate our Service; To provide the Service on our behalf; To perform Service-related services; or To assist us in analyzing how our Service is used. We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods. KERTEC LLC does not retain Location Data.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to – and maintained on – computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You. Our Service may give You the ability to delete certain information about You from within the Service. You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us. Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Children’s Privacy
These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. This policy is effective as of 2022-10-13
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at us@tectectec.com.
TecTecTec Launch Monitor app
About this app
The TecTecTec Launch Monitor app (com.tectectec.launchmonitor) is a companion app for the TecTecTec LM1 launch monitor.
Information handled by the app
The app receives launch-monitor settings and golf-shot measurements over Bluetooth, including club selection, mode, units, battery level, firmware information, ball speed, club speed, smash factor, carry distance, and total distance. It also stores app preferences and the identifier of the launch monitor that the user approved. This information is stored locally on the user’s phone. TecTecTec does not receive, collect, sell, rent, or use this information for advertising or tracking. The app does not require an account and does not include advertising or analytics SDKs.
Bluetooth permissions
Bluetooth access is used only to discover, connect to, configure, and receive measurements from a compatible TecTecTec launch monitor. On Android 10 and Android 11, the operating system categorizes Bluetooth scanning under Location permission. The app does not request, read, retain, or transmit the phone’s GPS location. On newer Android versions, it requests the Nearby Devices Bluetooth permissions instead. On iOS, it requests Bluetooth access and does not request Location access.
Local storage and deletion
Shot history, device information, selected clubs, unit preferences, practice settings, and audio-feedback preferences remain in local app storage. Users can delete shot history from within the app. Uninstalling the app removes its remaining local data, subject to the operating system’s backup and restore behavior.
Export and sharing
The user may create a CSV export of their shot history. The app presents the phone’s system share sheet, and the user chooses whether and where to send or save that file. TecTecTec does not automatically receive the exported file.
Audio feedback
When the user enables optional audio feedback, the app uses the phone’s text-to-speech service and current audio route, which may include connected earbuds. Audio feedback is off by default.
Children
The app is a product companion and is not designed to collect personal information from children. Because the app does not provide accounts or transmit user data to TecTecTec, it does not knowingly collect personal information from children through the app.
Changes and contact
TecTecTec may update this policy when the app or its data practices change. Questions about the TecTecTec Launch Monitor app or this policy can be sent to us@tectectec.com, or submitted through https://us.tectectec.com/contact-us/.
Contact and privacy requests.
Contact KERTEC LLC / TecTecTec USA at us@tectectec.com or through our support form. Tell us whether your request concerns the website, a product registration, or an app. We may need information to verify that a request relates to your own records. Do not send your password.