Privacy policy
The European and UK TecTecTec websites are operated by SARL VEOTECH, the controller of personal data handled through these websites.
Updated 16 October 2026. The new website is in testing: test payments and shipments are not real purchases. Enabled contact and product registration forms process real requests.
Website operator and data controller
SARL VEOTECH
Place Albert Einstein
CP19 Prisme PIBS
56038 VANNES CEDEX
France
TVA / VAT: FR94819062175
SIREN / RCS: 819062175 RCS VANNES
SIRET: 81906217500024
Information we handle
We process the contact details you provide, delivery and billing addresses, products and quantities, order references, payment status, invoices and tracking. For a pickup point, we retain its reference and address.
Support requests include your name, email, message and optional details such as phone number, model or order number. Product registration includes purchase country, model, retailer, proof-of-purchase reference and an optional purchase date. Registrations are stored internally and are not sent to Mailchimp.
Required fields are needed to handle the request; other fields are optional. Without necessary details, we cannot submit the form or process a purchase. You can also contact us by email. Do not send passwords or full payment card numbers.
Purposes and lawful bases
Information necessary to prepare a purchase, take payment, deliver goods and provide contractual support is processed to perform the contract or pre-contractual steps you request. Invoice records and legally required actions are processed to meet those obligations.
General enquiries, product registration records and abuse prevention rely on our legitimate interests in supporting equipment and protecting the service. You can object to these activities under the applicable data protection rules.
Optional review invitations, publication of your review and optional Analytics or advertising measurement rely on your respective consent choices. You can withdraw consent without affecting the lawfulness of earlier processing based on it.
Emails and product reviews
Order, failed-payment, shipment and tracking emails support your purchase. If you select the optional checkbox, a review invitation is scheduled 15 days after delivery, or 21 days after shipment if delivery is unknown. Its unsubscribe link stops review requests without stopping order updates.
The private review link is tied to purchased products and expires after 90 days. With your publication consent, your display name, rating and comment can appear publicly. Reviews may be published automatically; content with contact details or links is held for checking. The same rules apply to all ratings. Test reviews are not published. Contact us to request a correction or removal.
Recipients and overseas processing
Authorised people at SARL VEOTECH access information needed for customer support and orders. Vercel hosts the site, Supabase stores data and Amazon SES sends emails. Mollie and your chosen payment services, including PayPal, process payments. Information needed to prepare and deliver orders is shared with the logistics team and the relevant carrier, such as La Poste, DPD or Mondial Relay where selected. The website does not store full payment card numbers.
The database project and email delivery service currently use infrastructure in the United States. Other providers may also process data outside your country. Contact cs@tectectec.com for information about processing locations and transfer safeguards applicable to your request. Payment providers and external services also provide their own privacy notices.
Cookies, videos and security
The basket, preferences and certain private access features use browser storage or cookies necessary for the service. Optional Google Analytics and Google Ads measurement loads after the corresponding choice; change it through “Manage cookies”. The Vercel preview address does not send these measurements to Google. See the cookie page for details.
A YouTube player loads only when you choose to play a video. YouTube then receives information needed for its service and may use its own cookies. Pickup-point search services receive information needed for that search. Hosting also handles technical information such as IP addresses and request logs. Form protection uses protected fingerprints to limit spam and duplicates; these checks do not decide warranty eligibility.
How long information is kept
Retention depends on order handling, product support, warranties, unresolved requests or disputes, and applicable record-keeping obligations. Records imported from the previous store may remain necessary for those same purposes. You can ask about a particular record or request deletion; some documents must be retained to meet an obligation or defend a claim.
Contact-form protection records older than 48 hours are deleted when a new request is processed. This does not delete support emails or product registrations. Orders, reviews, consents and unsubscribe preferences are managed separately.
Your rights and choices
You can request access, correction, deletion, restriction and, where the conditions apply, data portability. You can object to processing based on legitimate interests and withdraw optional consents. Email cs@tectectec.com with information that helps locate your request. We may verify your identity before disclosing or changing personal information.
Review invitations can also be stopped using the unsubscribe link; optional measurement through “Manage cookies”. Support and product registration do not subscribe you to a newsletter. Companion apps have separate privacy notices from this website.
Complaints
You can complain to the UK Information Commissioner’s Office (ICO), or the relevant data protection authority where you live.
ICO ↗Golf GPS app privacy policy
The following app-specific notice is retained from the original UK page, including its operator wording, contact and effective date. It applies to TecTecTec Golf GPS (com.igolf.tectectec), separately from the website notice above.
KERTEC LLC (KERTEC EURL) built the TecTecTec Golf GPS (com.igolf.tectectec) app as a Commercial app. This SERVICE is provided by KERTEC LLC (KERTEC EURL) and is intended for use as is.
This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.
If you choose to use our Service, then you agree to the collection and use of information in relation to this policy. The Personal Information that we collect is used for providing and improving the Service. We will not use or share your information with anyone except as described in this Privacy Policy.
The terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, which are accessible at TecTecTec Golf GPS unless otherwise defined in this Privacy Policy.
Information Collection and Use
Location Permissions
For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to location data. The information is only used to display distances and is not retained.
TecTecTec Golf GPS (com.igolf.tectectec) app requires location data access in the background and sending audible data based on user location to a speaker in the background in order to support a BT/BLE speaker that requires the app to function. It is a golf specific speaker that uses the app for distance readouts while on a golf course. Golf lasts several hours and the phone will go to sleep or the user may change to take a phone call or answer a text message while still requiring the app to provide accurate location information.
Log Data
We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and otherstatistics.
Cookies
Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.
This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.
Service Providers
We may employ third-party companies and individuals due to the following reasons:
- To facilitate our Service;
- To provide the Service on our behalf;
- To perform Service-related services; or
- To assist us in analyzing how our Service is used.
We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
KERTEC LLC does not retain Location Data.
Transfer of Your Personal Data
Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to – and maintained on – computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.
Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.
Delete Your Personal Data
You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.
Our Service may give You the ability to delete certain information about You from within the Service.
You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.
Security
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannotguarantee its absolute security.
Children’s Privacy
These Services do not address anyone under the age of 13.We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.
This policy is effective as of 2022-10-13
Contact Us
If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at us@tectectec.com.