Warranty & product help
Check the coverage for your product and get help with a fault.
Coverage for an existing purchase.
TecTecTec’s published manufacturer warranty covers quality-related issues for products purchased from an authorised retailer, with proof of purchase. The published periods are:
- Rangefinders: 12 months, or 24 months for orders placed at TecTecTec.com.
- GPS units: 12 months, with online product registration required for the manufacturer warranty.
Request warranty help.
Tell us your exact model, what is happening, when and where you bought it, and the country of purchase. Keep your receipt or other proof of purchase available. Our team will check the conditions that apply and help arrange a repair or replacement where covered.
Contact us before sending your equipment. We will confirm the return instructions and any postage arrangements, particularly if you are requesting service outside the country of purchase.
Care and accidental damage.
The manufacturer warranty excludes normal wear and damage from drops, spills or use contrary to the product instructions. Check the manual for your exact model, and ask us if you need help identifying a replacement part.
Register your product.
Save your model and purchase details directly with our support team. Registration does not subscribe you to marketing emails. It does not by itself confirm eligibility or an extension; keep your original proof of purchase.
Your UK consumer rights.
Your rights with the seller apply separately from this manufacturer warranty and do not depend on registration. A warranty end date does not automatically end your rights for faulty goods.