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Delivery

Track an existing purchase or find out about UK delivery.

Delivery for a new order.

Purchasing is not open in this preview. UK delivery options, charges and estimated arrival times will be shown when ordering opens.

Track an existing order.

Check your dispatch email for the tracking information. If you cannot find it, or your parcel appears delayed, contact our team with your order number and delivery postcode.

For an order placed through another retailer, check the tracking information in that retailer’s order history. Tell us where you bought your product when asking for help.

Need to correct your address?

Contact us as soon as you notice a problem. Include your order number and the correction you need. An address change may no longer be possible once processing or dispatch has started.

More UK support