Terms of use

Using the website

These terms cover browsing the website, product information, instructions, support requests and product registrations. They do not replace existing purchase terms, an applicable warranty or your statutory rights. A test payment is not a real order.

Instructions and content

Use instructions for your exact model and device version. Apps and menus for earlier equipment may have changed; our team can help identify the procedure. Text, photographs and videos remain protected by their owners’ rights. You may read, save and print instructions for personal use and share links to them. Ask permission for commercial reuse unless a licence or legal exception applies.

Requests, registrations and reviews

Provide accurate information you are entitled to share. Support messages and registrations remain private; submitting them does not authorise publication. Product reviews have a separate publication consent. A request or registration alone does not approve a return, establish warranty eligibility, confirm spare-part availability or extend a warranty. Keep your proof of purchase and submission reference.

Do not use the site for fraud, impersonation, harassment, spam, malicious files or unauthorised access. We may restrict abusive use to protect the service.

External services and your rights

Payments, videos and external links may lead to services with their own terms. These terms do not limit rights or responsibilities protected by law, including liability for fraud or death or personal injury caused by negligence. Updates do not retrospectively change existing purchase terms. Contact SARL VEOTECH if you need help.